Privacy Policy

Welcome to PrashnaBodhi, operated by QModify Technologies LLP. We respect your privacy, adhere to applicable data protection regulations (including the Digital Personal Data Protection Act, 2023), and are committed to safeguarding the personal data you share with us while preparing for competitive examinations.

1. Information We Collect

We collect only the information necessary to provide, optimize, and secure our educational services:

• Identity & Contact Data: Name, mobile phone number, email address, and profile picture (if uploaded).
• Academic & Preference Data: Target competitive examinations (such as RRB, SSC, or State PSCs), medium of instruction/language preferences (English, Hindi, Tamil, Kannada, Malayalam, Telugu), and current preparation level.
• Financial & Payout Data: Billing details for course purchases, transaction IDs, and payout credentials (UPI IDs, bank account numbers, or IFSC codes) submitted by users enrolled in the “Earn While You Learn” programme. Note: We do not store full debit/credit card numbers or CVVs; all payment processing is handled through RBI-authorized payment gateways.
• Technical & Log Data: Device model, operating system version, unique device identifiers, IP address, crash logs, and network performance indicators.

2. Use of AI Analytics & Performance Data

Your interaction data—including test submissions, quiz scores, accuracy rates, time spent per question, topic weaknesses, and Battle Arena session logs—is processed by our artificial intelligence algorithms. This processing is performed solely to:

• Compute real-time percentile metrics, leaderboards, and accuracy analytics.
• Identify academic knowledge gaps and deliver customized diagnostic study schedules.
• Continuously calibrate AI question difficulty and adaptive practice simulations.

3. Legal Grounds and Purpose of Data Processing

We process your personal information under lawful grounds to:

• Deliver purchased courses, digital content, live/recorded lectures, and study notes.
• Authenticate user sessions and prevent concurrent multi-device credential abuse or account sharing.
• Validate referrals, calculate commissions, and disburse legitimate monthly earnings under the “Earn While You Learn” programme.
• Transmit critical account notifications, OTPs, transactional receipts, product updates, and administrative alerts via SMS, WhatsApp, or email.
• Comply with statutory taxation, accounting, and regulatory obligations under Indian law.

4. Third-Party Disclosures & Service Providers

We do not sell, rent, or trade your personal data to third-party advertisers. We share data strictly with trusted service providers who operate under robust confidentiality and data protection agreements:

• Cloud & Infrastructure Providers: Secure enterprise cloud hosting (e.g., Google Cloud Platform) and relational databases for data storage.
• Payment Aggregators: Authorized payment gateways for checkout processing and payout verification.
• Communication Gateways: SMS and messaging APIs used exclusively to send OTPs, customer support replies, and transactional updates.
• Law Enforcement & Statutory Authorities: Information may be disclosed if required by an official subpoena, court order, or applicable law to protect platform security and investigate piracy or fraud.

5. Data Security, Anti-Piracy & Integrity

We implement technical and organizational security controls—including TLS/SSL transport encryption, encrypted database storage, strict role-based access restrictions, and vulnerability monitoring—to shield your information from unauthorized access, leakage, or loss. Furthermore, security monitoring protocols are active to detect illicit screen recordings, automated scraping bots, or unauthorized credential sharing.

6. Data Retention Policy

We retain your personal and performance data only for as long as your account remains active or as needed to deliver educational services. Financial transaction records, invoices, and payout logs are retained for statutory durations required under Indian accounting, GST, and corporate laws, after which they are permanently redacted or securely purged.

7. Account & Data Deletion (Right to Erasure)

Aspirants retain full control over their personal information and may request immediate deletion of their account and associated profile data at any time through:

• The in-app “Delete Account” option in profile settings, or
• Our dedicated web portal at: https://prashnabodhi.in/delete-account

Once submitted, your personal records, test histories, and account credentials will be permanently erased from our active databases within 48 standard hours, excluding data required to be held under legal, tax, or anti-fraud obligations.

8. Children and Minor Aspirants

PrashnaBodhi is designed for competitive examination preparation primarily aimed at adult aspirants and higher-secondary students. If an aspirant is under 18 years of age, access to paid services or the "Earn While You Learn" programme must be supervised and authorized by a parent or legal guardian.

9. Policy Updates

QModify Technologies LLP reserves the right to revise this Privacy Policy periodically to reflect technological changes, new platform features, or evolving legal frameworks. Any material updates will be signaled by revising the "Last Updated" timestamp on this page and notifying users via our application or website.

10. Grievance Officer & Support Contact

For questions, privacy grievances, or requests concerning your personal data, please contact our designated grievance team:

• Grievance Officer: Data Compliance Officer, QModify Technologies LLP
• Email: contact@prashnabodhi.in
• WhatsApp Support: Available on the app/website (chat/text only; 8:00 AM – 7:00 PM IST, Monday to Saturday).
• Response TAT: Acknowledgment and initial redressal within 24 business hours.